Jabra Engage 40 – USB-A UC Mono Headset

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INTRODUCING ENGAGE 40

Sounds like satisfaction.

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

ENGAGE+

On the ball

A software system that can analyse conversations as they happen. Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets. Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening. Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence, and interruptions. Onboarding, coaching, and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier, and sweeter.

Jabra Engage 40 UC Mono USB-A Headset

Features:

• 2-Microphone System: Ensures clear communication by reducing background noise.
• All-Day Comfort: Lightweight and ergonomic design for prolonged use.
• Built-In Busylight: Indicates when you are on a call to avoid interruptions.
• Compatibility: Works seamlessly with all leading contact center and Unified Communications (UC) platforms, including integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone with the control unit accessory. Certified for Google Meet, Works With Chromebook, Zoom, and Microsoft Teams for seamless and stress-free customer interactions.

Minimize Interruptions

The Engage 40 headset features a built-in red light that automatically activates when you’re on a call, clearly indicating to those around you that now isn’t a great time to chat. This helps you stay focused on your customer and gives colleagues a clear signal when you’re free.

Enhanced Call Clarity

With Engage 40, calls are clearer, and customers enjoy a better overall experience, thanks to the innovative Engage+ software. Designed to be lightweight yet sturdy, and comfortable yet sleek, this headset ensures you can wear it all day without discomfort. The intelligent microphone system enhances sound clarity, making every customer interaction more satisfying.

Double the Mic, Double the Satisfaction

Equipped with two microphones, the Engage 40 effectively cancels out background noise while keeping your voice sharp, enabling accurate speech-to-text capability. This, combined with intuitive Engage+ software, helps reduce average call handling times across the board.

Durable Design

Built to withstand the rigors of contact center use, the Engage 40 has been stress-tested for boom-arm rotation and impact resistance, making it the strongest and longest-lasting headset yet. It comes with a three-year warranty for added peace of mind.

Crystal Clear Sound

Advanced speakers and noise-isolating earcups ensure you never miss an important detail during a call. Engage 40’s specially engineered speakers, optimized for speech clarity, ease frustrations and make calls more productive. The BalancedVoice feature ensures incoming calls are always clear and crisp.

Hearing Protection

Jabra SafeTone 2.0 provides professional-grade hearing protection, including IntelliTone 2.0 to keep average noise exposure safe, PeakStop 105 dB to prevent sudden loud noises, and intelligent acoustic shock protection. BalancedVoice processes incoming sound for clearer calls and speech level normalization keeps incoming calls at your preferred volume.

Technical Specifications:

• Product: Jabra Engage 40 Headset
• Certification Type: Unified Communications (UC)
• Headset Type: Mono
• Headset Form Factor: On-ear headband
• Noise-Isolating Fit: Yes
• Noise Reduction on Calls: Yes
• Speaker Size: 20mm
• Speaker Max Input Power: 30 mW
• Speaker Bandwidth (Music Mode): 50Hz – 20000Hz
• Speaker Bandwidth (Speak Mode): 100Hz – 14000Hz
• Microphone Type: 2 x MEMS
• Microphone Sensitivity: -38dBV/Pa
• Microphone Bandwidth: 100Hz – 14000Hz
• User Hearing Protection: Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
• Connectivity: USB-A
• Headset LED Features and Functions:
  • Busylight
  • Incoming call
• Headset Weight: 45g

What’s in the Box:

• Headset
• Carry pouch
• Warranty and warning leaflet

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