Jabra Engage 50 II Link USB-A MS Stereo

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Jabra Engage 50 II Link MS Stereo USB-A Headset

Features

A Headset That’s Got Your Back

With Engage 50 II, calls have more clarity, and customers enjoy an all-around better experience thanks to our innovative Engage+ software. Make interactions more meaningful and effective with real-time call insights.

Comfortable and Sleek Design

Designed with you in mind, this headset is light but sturdy, comfortable yet sleek. Wear it all day without feeling any discomfort. Its intelligent microphone system ensures sound clarity, making every customer your most satisfied one yet.

Innovative Software

Meet the Engage 50 II with innovative Engage+ software, the future of contact center headsets. Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, microphone position, silence, and interruptions.

Real-Time Call Insights

Customer call experience is improved in real-time, making onboarding, coaching, and retaining staff easier with meaningful data at your fingertips.

Magic Mic

Sound quality can make or break a call. Engage 50 II features three microphones for excellent background noise cancellation, ensuring your customer hears every word. This feature also enables accurate speech-to-text for spot-on call transcription.

Great Comfort

We’ve designed Engage 50 II to be extremely comfortable, with a lightweight build of as little as 45g. Angled cushions ensure the most comfortable fit, based on studies of actual users.

Durability

Engage 50 II is built to last, stress-tested for boom arm rotation and impact resistance. It’s our strongest, longest-lasting headset yet. It comes with a three-year warranty.

Crystal Clear Calls

Advanced speakers and noise-isolating earcups ensure you never miss an important detail during a call. Engage 50 II’s speakers are optimized for speech clarity, easing frustrations and making calls more productive.

Hearing Protection

Jabra SafeTone™ 2.0 provides professional-grade hearing protection. Technologies include IntelliTone 2.0, PeakStop 105 dB, BalancedVoice, speech level normalization, and intelligent acoustic shock protection.

Compatibility

Engage 50 II works well with all leading contact center and Unified Communications (UC) platforms, including integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone. It’s available in variants certified for Google Meet, Works With Chromebook, Zoom, and Microsoft Teams.

Technical Specifications

• Product: Jabra Engage 50 II Headset
• Certification Type: Microsoft (MS)
• Headset Type: Stereo
• Headset Form Factor: On-ear headband
• Noise-Isolating Fit: Yes
• Noise Reduction on Calls: Yes
• Speaker Size: 20mm
• Speaker Max Input Power: 30 mW
• Speaker Bandwidth (Music Mode): 50Hz – 20000Hz
• Speaker Bandwidth (Speak Mode): 100Hz – 14000Hz
• Microphone Type: 2 x MEMS
• Microphone Sensitivity: -26dBFS/Pa
• Microphone Bandwidth: 100Hz – 14000Hz
• User Hearing Protection: Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
• Headset LED Features and Functions:
  • Busylight
  • Incoming call
  • Microsoft Teams notifications
• Connectivity: USB-A
• Control Unit LED Behavior:
  • Busylight
  • Incoming/active call
  • Mute/hold call
  • Microsoft Teams notifications
• Control Unit SmartRinger: Yes
• Control Unit Call Controls: Yes
• Headset Weight: 65g
• Headset Weight with Link: 152g

What’s in the Box

• Headset
• Link Control Unit
• Carry pouch
• Warranty and warning leaflet

Jabra Engage 50 II – (Engage 50 II Link) USB-A MS Stereo Datasheet.

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